Legal Documents

Roobet Games Terms & Conditions

Please read these Terms & Conditions carefully before using Roobet Games. Your rights and responsibilities are clearly outlined here.

Last Updated: January 2026
In Bengali
~10 min read
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Important Notice
For all users

By creating an account with Roobet Games, you confirm that you have read and agreed to these Terms & Conditions in full.

Key Points of the Terms & Conditions

Review these key highlights before reading the full document.

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Age Restriction
Roobet Games is strictly for users aged 18 and above. Account registration by minors is completely prohibited, and any such account will be closed immediately upon detection.
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One Account
Each person may hold only one account. If multiple accounts are found, all accounts may be closed and balances forfeited.
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Payment Rules
Deposits and withdrawals must only be made through payment methods registered in your own name. Transactions via third parties are strictly prohibited.
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Bonus Terms
All bonuses are subject to rollover requirements. You are required to read the applicable terms before claiming any bonus. Failure to meet the conditions may result in the bonus and any associated winnings being voided.
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Security Responsibilities
It is your responsibility to keep your account password and login details secure. Roobet Games is not liable for any losses resulting from sharing your credentials with others.
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Dispute Resolution
For any dispute, please contact our support team first. If the issue cannot be resolved through support, the designated resolution process must be followed.
01

General Terms & Eligibility

These Terms & Conditions constitute a legally binding agreement governing the use of the Roobet Games platform. By creating an account with Roobet Games, you confirm that you have read, understood, and fully accepted these terms.

Roobet Games believes transparency is the foundation of trust. That's why our Terms & Conditions are written in plain, straightforward language so every user can understand them easily. No fine-print traps, no hidden conditions.

Important: These Terms & Conditions may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The following individuals are not permitted to use Roobet Games:

  • Any individual under the age of 18
  • Those residing in countries where online betting is prohibited by law
  • Those whose accounts were previously closed due to rule violations
  • Self-excluded individuals
02

Account Registration & Verification

To open an account with Roobet Games, you must provide accurate and complete information. Fill in your full name, date of birth, phone number, and address correctly. Providing false details may cause issues during the account verification process later.

Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited.

  • Providing accurate information at the time of registration is mandatory
  • KYC (identity verification) must be completed before any withdrawal
  • A copy of your National ID or passport may be required for identity verification
  • Account login credentials must not be shared with anyone
  • Allowing another person to play on your account is strictly prohibited

If you suspect unauthorized access to your account, change your password immediately and notify our support team.

03

Payments, Deposits & Withdrawals

Roobet Games supports a range of mobile payment methods including Mobile Pay, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

What You Need to Know About Deposits:

  • Minimum deposit amount ৳200
  • Deposits are typically credited to your account within 5 minutes
  • Only payment methods registered in your own name may be used
  • Third-party deposits are strictly prohibited

Regarding Withdrawals:

  • KYC verification must be completed before any withdrawal can be processed
  • Minimum withdrawal amount ৳500
  • Processing is usually completed within 1 to 24 hours
  • Withdrawals cannot be made directly from bonus balance
  • Please attempt to withdraw using the same method used for your deposit

Roobet Games does not charge any additional fees on transactions. However, your mobile banking provider may apply a small service charge.

04

Bonuses & Promotional Offers

Roobet Games offers a variety of bonuses — welcome bonuses, deposit bonuses, cashback, free bets, and more. Each bonus has its own terms and conditions that must be read before acceptance.

General bonus terms:

  • Every bonus comes with a rollover or wagering requirement
  • Each bonus can only be claimed once (unless otherwise stated)
  • Bonuses must be used before they expire
  • Multiple bonuses cannot be claimed at the same time
  • Bonus funds cannot be transferred to another account

What is a rollover? Say you receive a ৳1,000 bonus with a 10x rollover requirement. That means you need to place a total of ৳10,000 in bets before you can withdraw the bonus. It's not a trap — if you play regularly, you'll meet the requirement naturally.

Any attempt to abuse bonuses or exploit system vulnerabilities will result in account closure and cancellation of all winnings.

05

Sports Betting Rules

The following rules apply when placing sports bets on Roobet Games.

  • Once a bet is accepted, it cannot be changed or cancelled (except via the Cash Out feature)
  • Live odds may change after a match begins — this is normal
  • If a match is postponed or cancelled, bets will be settled accordingly
  • Roobet Games reserves the right to void any bet placed at incorrect odds
  • Placing bets on opposing sides of the same event (arbitrage) is strictly prohibited

For parlay or accumulator bets, if one leg is voided, that leg will be removed and the remaining legs will be settled accordingly.

Roobet Games always strives to offer the most competitive odds possible. Our markets are especially strong for cricket matches in Bangladesh.

06

Casino Game Rules

All casino games on Roobet Games use certified Random Number Generators (RNG), ensuring that every game outcome is entirely random and cannot be manipulated in any way.

  • If a technical issue occurs mid-game, the bet for any incomplete round will be refunded
  • In Live Casino games, the dealer's decision is final
  • No refunds are given for losses resulting from not understanding the rules of a game
  • Winnings resulting from a software error in any game may be voided

Every game has its own RTP (Return to Player) percentage, which can be found on the game's info page. Knowing this makes it easier to choose the right game for you.

07

Prohibited Activities & Fraud

Roobet Games is committed to maintaining a fair and secure platform. The following activities are strictly prohibited:

  • Transactions involving money laundering or illegal funds
  • Creating multiple accounts to claim bonus benefits
  • Placing bets using bots or automated software
  • Hacking or Manipulation of Games or Systems
  • Creating an account using false information
  • Attempting to access another user's account
  • Coordinated Fraud Against the Platform

If any of the above activities are detected, the account will be suspended immediately and the entire balance forfeited. Legal action may be taken if necessary.

08

Privacy & Data Protection

Roobet Games handles your personal information with the utmost care and security. We never sell your data to third parties.

Information We Collect:

  • Personal information provided at registration (name, phone, address)
  • Transaction History & Details
  • Betting & gaming activity data
  • Device & Browser Information

For more details, visit our Privacy Policy Read the page.

09

Responsible Gaming Policy

Roobet Games believes betting is a form of entertainment — it should never be seen as a solution to financial problems. We encourage all users to play responsibly.

Our Responsible Gaming Tools:

  • Set daily, weekly, or monthly deposit limits at your convenience
  • Set session time limits
  • Cooling-Off Period (7 days to 6 months)
  • Self-Exclusion (Permanent or Temporary)
  • Option to Set Loss Limits

For more details, visit our Responsible Gaming View the page.

If you or someone you know is experiencing a gambling problem, contact our support team immediately. We're here to help.

10

Account Closure & Suspension

Roobet Games may close or suspend an account without notice in the following circumstances:

  • Violation of Terms & Conditions
  • Evidence of Fraud or Deceptive Conduct
  • Suspicion of money laundering
  • Use of a false identity
  • Extended inactivity (more than 12 months)

You can close your account at any time. To recover any remaining balance, please contact our support team.

A monthly maintenance fee may apply to inactive accounts after 12 months. If you have a remaining balance, make sure to withdraw it in time.

11

Changes to Terms & Contact

Roobet Games reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or an on-platform notice.

Continued use of the platform after any changes constitutes your acceptance of the updated terms.

For any questions or complaints, please reach out to us:

  • Email: support@roobetgames.bet
  • Live Chat: Active 24/7
  • Help Center: help-center

In the event of any discrepancy between the Bengali and English versions of these Terms & Conditions, the Bengali version shall prevail.

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Done reading the terms? Start playing now

Register with Roobet Games and enjoy Bangladesh's best online betting experience — completely safe and secure.

For individuals aged 18 and above only.

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